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Shipping & privacy
Is the packaging discreet?
Yes. Orders use plain packaging without product descriptions or markings that reveal the contents. Shipping policy.
Do you offer free shipping?
Standard shipping is free on orders of $55 USD or more. Below that amount, the applicable charge is shown at checkout before payment.
Where do you ship?
Enter your delivery address at checkout to check whether your destination is supported. For help with a destination outside the United States, Ca…
How long will my order take?
Most orders are dispatched within 24–48 hours on business days. Delivery depends on destination, stock and carrier conditions. Please check the d…
Will I pay customs duties or import taxes?
Customs duties, import taxes and local fees are your responsibility unless checkout states otherwise. Review the charges shown before paying.
How do I track an order or report a delivery problem?
A tracking number is emailed after dispatch. Use the tracking link in that email. If tracking stalls, shows a problem, or says delivered but you …