Daziner Privacy Policy

1. Who is responsible for your information?

Yuda Health Technology Limited, trading as Daziner, is responsible for the personal information we collect and use for our store. Where data protection law uses the term “controller,” we are the controller for those activities.

This policy covers our store and our communications with you. Other organisations, including payment providers and Shopify when providing their own services, may also be responsible for processing information under their own privacy notices.

2. What information do we collect, and where does it come from?

The information involved depends on the features you use. It may include:

• Contact and delivery details: your name, email address, telephone number, billing address and delivery address when you order, create an account or contact us.
• Orders and transactions: items viewed or purchased, cart activity, order numbers, payment status, shipping updates, returns, refunds and support history. Payment providers process the payment details you enter; information available to us includes transaction confirmations and information needed to handle orders or refunds.
• Account and preference information: account identifiers, saved details and preferences you choose to provide, including marketing choices.
• Communications and submissions: messages, attachments, form responses and reviews you submit. Information you choose to publish in a review, such as a display name or photograph, can be visible to others.
• Device and browsing information: IP address, browser and device characteristics, cookie or similar identifiers, referring pages, pages viewed and interactions with the store, forms or marketing links.

We receive information directly from you, automatically through the store and its connected technologies, and from providers supporting payments, fulfilment, delivery, analytics, advertising and customer services. Referral or affiliate services may provide information linking a visit or order to a referral.

You can choose not to provide optional information. We need certain details, such as a delivery address and payment confirmation, to complete an order; without them, we may be unable to provide the requested service.

3. How and why do we use personal information?

• Orders and services: to take payment, fulfil and deliver orders, manage accounts, respond to questions and handle returns, refunds or warranty enquiries.
• Service communications: to send order confirmations, delivery information and messages about an account or support request.
• Store operation and security: to maintain the website, diagnose problems, prevent misuse or fraud and protect transactions and services.
• Measurement and improvement: to understand how visitors use the store, evaluate referrals and marketing performance, and improve pages and services.
• Marketing and advertising: to send permitted promotional communications and support advertising, including personalised advertising where used and legally permitted.
• Legal and administrative needs: to keep required records, comply with applicable obligations, resolve disputes and establish or defend legal claims.

Where UK or European data protection law applies, relevant legal grounds include performing a contract or taking steps you request before a purchase; meeting legal obligations; and legitimate interests such as secure store operation, customer support and fraud prevention, subject to your rights. Consent is the relevant ground for activities that require it, including non-essential tracking or marketing where applicable law requires consent. A legitimate interest does not replace a consent requirement.

You can withdraw consent where processing relies on it. Withdrawal does not affect processing that was lawful before withdrawal. Reading this policy or continuing to browse does not, by itself, provide consent to optional tracking.

4. Who may receive personal information?

Information may be disclosed to the organisations needed for the purposes described above:

• Commerce and operational providers: Shopify, payment providers, hosting and technical support, customer communications, review and form services, and providers that help operate the store.
• Delivery and order-support providers: fulfilment partners, carriers, tracking services and providers involved in an optional delivery-protection service, where you use it.
• Analytics, advertising and referral partners: providers that measure visits, attribute referrals or orders, and support advertising. Relevant information can include online identifiers and browsing or transaction events, depending on the integration and your applicable choices.
• Professional advisers and authorities: where needed for legal advice, accounting, compliance, valid legal requests or protection against fraud or unlawful activity.
• Parties to a business transaction: if necessary in connection with a merger, acquisition, restructuring or transfer of business assets, subject to applicable protections.

Disclosures may also occur at your request, such as when you select a payment or delivery option or choose to post a public review. Publicly posted content can be copied or accessed by others.

Some privacy laws define “sale” or “sharing” to include certain advertising-related disclosures even when no money is paid for the information. Our advertising and connected-service disclosures therefore should not be understood as a blanket promise that information is never “sold” or “shared” under those laws. See the choices and rights below.

5. Shopify and services connected to our store

Our store runs on Shopify. Shopify processes information to provide the storefront, checkout, payments-related features, security and other services. Where you use Shop, Shop Pay or other Shopify services, Shopify’s own privacy terms also describe its use of your information.

Shopify Network Intelligence is enabled for our store. This allows Shopify to use information from interactions with our store together with information from other merchants and services to support features such as personalisation and advertising. Shopify is responsible for certain processing for its own services. Read the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal for Shopify-specific choices. Requests about information held by Daziner should be sent to us.

Store integrations include Google analytics and tags, Meta technology, CWILL/Trustoo reviews, Shopify Forms, UpPromote affiliate/referral functionality and Parcelwill delivery-protection functionality. A service’s presence does not mean every visitor uses every feature. The information processed depends on the feature, your interaction and the applicable settings.

6. Cookies, analytics and advertising

Cookies and similar technologies can support cart and checkout functions, remember preferences, measure website activity and connect visits or transactions with advertising or referral activity. Some are operated by Shopify; others come from connected services.

Google services can receive information about activity on sites using their technology. See how Google uses information from partner sites. Meta’s practices are described in the Meta Privacy Policy. Shopify describes its cookies in its Cookie Policy.

You can use your browser’s settings to block or delete cookies and manage site permissions. Blocking necessary cookies can prevent parts of the store or checkout from working. Choices may apply only to the browser or device where you make them, and may need to be renewed after clearing stored settings.

Browser settings and provider choices are distinct from a request to Daziner about personal information already held. To make that request, use the contact details in this policy.

7. Your choices and marketing opt-outs

• Promotional email: use the unsubscribe link in a marketing email or contact us. Opting out of promotions does not stop messages needed for an order, account or support request.
• Cookies and browser permissions: manage these in your browser. Google also offers an Analytics opt-out browser add-on; that tool concerns Google Analytics and does not replace other privacy choices.
• Advertising and data-sharing requests: email Service@dazinertoys.com to request an opt-out of sale, sharing or targeted advertising where those rights apply. Describe the request and, if relevant, the email or account associated with it.
• Shopify’s own processing: use the Shopify Privacy Portal linked above, as well as contacting us for Daziner-held information.

The legacy “Do Not Track” browser setting is not a universal opt-out mechanism for this store. Global Privacy Control is a separate privacy signal. Recognition of browser signals can vary between integrations; do not assume that changing a browser signal changes every service’s settings. You can contact us to exercise an applicable opt-out right or ask about a signal’s treatment.

8. What privacy rights can you exercise?

Depending on where you live and the law that applies, you may have rights to access information, obtain a copy, correct inaccurate details, request deletion, restrict processing, transfer data, withdraw consent or object to processing. You may also have rights to opt out of sale, sharing, targeted advertising or certain profiling, and to limit certain uses of sensitive personal information.

Tell us which right you want to exercise and provide enough information to locate the relevant records. We may need proportionate information to verify your identity or an agent’s authority before disclosing, changing or deleting personal information. Do not send passwords or full payment-card details. An authorised agent may submit a request where applicable law permits it.

We will respond within the period required by applicable law and explain any lawful reason a request cannot be fully fulfilled. Deletion rights can be subject to exceptions, such as retaining records required by law or needed for legal claims. Exercising a privacy right will not result in unlawful discrimination.

UK residents can raise a concern with the Information Commissioner’s Office. Where applicable, you may also complain to your local data protection authority or appeal a decision on your request by contacting us. For US state rights, eligibility and the rights available depend on the applicable law; contact us for requests concerning your information.

9. Where may information be processed?

Our company is based in Hong Kong. Shopify and other providers may store or process information in other countries, including the United States. Those countries may have different data protection rules from the country where you live.

Where UK or European transfer rules apply, the relevant transfer must have a permitted basis, such as an adequacy decision or appropriate contractual safeguards. The mechanism depends on the recipient and transfer. Contact us for information about the destinations and safeguards relevant to your data. Shopify provides information about its international processing in its privacy documentation.

10. How long is information kept, and how is it protected?

Retention depends on why information is needed. Relevant criteria include completing an order, delivery, returns or warranty support; maintaining an account you use; resolving complaints; preserving necessary consent or opt-out records; and meeting accounting, tax, fraud-prevention or legal requirements.

Different records can have different retention periods. An opt-out may require retaining a limited record of your preference so that it can continue to be respected. Contact us to ask about the retention of a particular type of information or to make a deletion request.

We use reasonable measures intended to protect personal information, but no website, transmission method or storage system can guarantee complete security. Keep your account access details private and contact us if you suspect an account issue. Discreet packaging concerns the parcel’s presentation; it does not remove the records needed by payment, order and delivery services.

11. Adults and sensitive information

Daziner is intended for adults aged 18 and over. Children should not use the store or submit personal information. If you believe a child has provided information to us, contact us so we can investigate and take appropriate steps, including deletion where required.

Shopping and support information can reveal private interests. You do not need to send medical records, intimate photographs or details about your sex life to place an order. Please avoid including unnecessary sensitive information in messages or public reviews. If a privacy request concerns sensitive information, describe the request without sending more sensitive detail than is needed.

12. Changes and how to contact us

We may revise this policy when our practices, services or applicable requirements change. We will update the date on this page and provide further notice or obtain consent where required. A change to this policy does not itself create consent for a new use of information.

For privacy requests, questions or complaints, contact Yuda Health Technology Limited, trading as Daziner, at Service@dazinertoys.com or write to the company address in section 1. “Privacy request” is a helpful email subject, but no special wording is required.