A little more
peace of mind.
Your Daziner comes with a two-year warranty. If something isn’t working as it should, we’re here to help you take the next step.
LET’S GET IT SORTED
Something
not quite right?
Start with an email. Our team will review your product issue and explain what happens next.
service@dazinertoys.com- 01
Gather your details
Have your order number, product name and purchase date ready. Keep your order confirmation or proof of purchase handy.
- 02
Tell us what’s happening
Email a description of the issue and when it started. If helpful, attach a photo or short video of the product only.
- 03
We’ll guide your next step
We’ll review the details and confirm how the warranty applies. Please wait for instructions before sending your product back.
NEW PURCHASE OR ALREADY A FAN?
Register your Daziner.
You can register a new product or an existing purchase. Have your purchase details ready so we can help identify your order.
Need help registering? Email our team.
GOOD TO KNOW
Warranty questions,
answered.
How long is the warranty?
Daziner offers a two-year warranty on all its products. Send us your purchase details if you would like us to confirm the coverage dates for your product.
Can I register a product I already own?
Yes. Registration is available for existing purchases as well as new products. If you cannot find your order confirmation or need help with an older purchase, email our team with the details you have.
What if my product stops working?
Contact service@dazinertoys.com with the product name, order number and a description of the issue. Tell us when it started and what you have already checked. Do not open the device or attempt a repair yourself.
Will I receive a replacement?
Our team needs to review your order and the product issue before confirming the appropriate resolution. Include clear product-only photos or a short video if they help explain the problem.
Should I send my product back first?
Please contact us first. We will confirm whether a return is needed, where to send it and the shipping arrangements for your case. The standard return policy and a warranty claim are separate processes.
Do I need to register before asking for help?
You can contact our support team whether or not you have completed registration. Share your purchase details so we can confirm how the warranty applies to your product.
REAL QUESTIONS. A HUMAN CONVERSATION.
We’re here for you.
Have your order number ready, and tell us how we can help.