Shipping policy
DAZINER · SHIPPING & DELIVERY
Your order.
Handled with discretion.
Clear delivery estimates. Simple shipping rates. Plain outer packaging. Here’s what to expect from checkout to your doorstep.
Packaging illustration. Your parcel or mailer may look different.
Where we ship. What to expect.
We deliver to supported destinations in the United States, United Kingdom, Canada and other supported European destinations. Enter your delivery address at checkout to see the shipping options available for your order.
United States
3–9
business days
United Kingdom
2–3
business days
Canada
5–11
business days
Rest of Europe
5–11
business days
Estimated delivery times, not guaranteed arrival dates. Please allow for order processing as well. Carrier delays, customs, remote addresses, holidays and stock availability can affect delivery.
Standard shipping, by destination
- United States & United Kingdom: free standard shipping on all orders, with no minimum purchase.
- Other supported destinations: US$5 for orders below US$55; free standard shipping on orders of US$55 or more.
All amounts above are in US dollars. Review the final shipping charge displayed at checkout before completing payment.
From checkout to your doorstep.
-
01
Order placed
Check your confirmation email and make sure the delivery address is correct.
-
02
Prepared & packed
Most orders are dispatched within 24–48 hours on business days, in discreet outer packaging.
-
03
On its way
We email your tracking number when the order ships. Follow the carrier updates online.
-
04
Delivered to you
Check the parcel and your items. If anything needs attention, contact our support team.
Processing and delivery are different stages. Business days are weekdays, excluding public holidays. Weekend and holiday orders can take longer to enter dispatch. Delivery estimates can also change if an item is unavailable.
A personal purchase. A private delivery.
ON THE OUTSIDE
Plain, discreet packaging
Orders are sent in plain outer packaging without product descriptions or markings that reveal the contents. Branded product packaging stays inside the shipping parcel.
ON YOUR SCREEN
Keep notifications in mind
Order emails and third-party shopping or payment apps may show product names or images. If privacy matters on a shared device, review your notification previews and use an email account you control.
International delivery & customs.
For supported international destinations, customs duties, import taxes and local fees are the customer’s responsibility unless otherwise stated at checkout.
Customs processing can affect the delivery estimate. If a carrier or customs office requests information, follow its official instructions. Contact Daziner if you need help with your order details.
Not sure whether your destination, PO box or military address is supported? Check the options at checkout or contact us before ordering. The availability of a delivery service depends on the address.
A little help along the way.
Where can I track my order?
Use the tracking number in your shipping confirmation email or visit our order-tracking page. Check your spam or junk folder if you cannot find the email. You can also review your order through your customer account.
Why does tracking show no update?
A tracking number can be created before the carrier records its first scan. Updates may also pause while a parcel moves between facilities or through customs. If tracking remains unchanged or your order is beyond its estimated delivery window, contact us with your order number and tracking number.
My parcel is marked delivered, but I cannot find it.
Check the delivery address, any safe place or reception area, and whether someone at your address accepted it. Review the carrier’s delivery details, then contact us if the parcel is still missing so we can help you look into it.
Can I change my shipping address?
Email us as soon as possible with your order number and the correct address. Changes depend on the order’s fulfilment status and cannot be guaranteed once the parcel is being prepared or has shipped. Check your address carefully before paying.
What if an item is damaged, incorrect or missing?
Keep the packaging and contact us with your order number, a description of the issue and clear photographs where relevant. Avoid including unnecessary personal details in photographs. We’ll review the information and help with the next steps.
What should I do if my delivery is delayed?
Check the latest tracking update first. Weather, holidays, customs, remote destinations or stock availability can affect delivery. Contact us if your estimated window has passed or if you need help understanding the carrier’s update.
Where can I find return information?
See our Return Policy for eligibility and instructions. Contact us before sending anything back so you have the correct return instructions.
REAL HELP WITH YOUR DELIVERY
Let’s find your order.
Have your order number and the email used at checkout ready. If your order has shipped, include the tracking number too.
Email: service@dazinertoys.com
Last updated: October 24, 2026