CHOOSING YOUR PRODUCT
Is everything waterproof?
No—water resistance varies. Gloria is listed as IPX5; Adela and Spirea as IPX6, and these models must not be immersed. Calista and Crystal list IPX7. Always follow the care instructions for your model; do not assume the charging cable is water-resistant.
Check your model before cleaning
Gloria is listed as IPX5. Adela and Spirea are listed as IPX6. Their product instructions say not to immerse them. Calista and Crystal list IPX7; follow their supplied care instructions.
Keep charging separate
Turn the device off and disconnect it before cleaning. Let the device and charging connection dry fully before charging again. A device rating does not automatically apply to its cable or power supply.
Need help with your situation?
Email service@dazinertoys.com. Include your product name or order number and tell us what you have already checked.