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Returns & warranty
What is your return policy?
You may request an eligible return within 180 days of purchase. Return shipping is paid by the customer. Products must be unopened and unused, wi…
Can I return an opened or used item?
Change-of-mind returns require unopened, unused products with intact packaging and tags. Opened items are not eligible for a standard return unle…
How long is the warranty?
Daziner advertises a two-year product warranty. Contact us with your order details and a description of the fault so we can confirm coverage and …
How do I request a return or report a fault?
Email service@dazinertoys.com with your order number, product name and a short description. Include clear photos or a short video of the product …
When will my refund arrive?
A return must be received and reviewed before any refund is approved. Once processed, the time for funds to appear depends on your bank or paymen…